FAQ's

General Questions

Find answers for most common asked questions

General Questions

Why Olori Extensions?

When you choose Olori Extensions, rest assure that you have chosen prodigious extensions! We are dedicated to sourcing premium virgin hair directly from India and all over Southeast Asia. We take tremendous pride in taking the necessary provisions to ensure all of our products are crafted responsibly, and exceed the impeccable quality we are known to offer.

What is Virgin Hair?

Virgin Hair is hair that has not been dyed, bleached, permed, straightened or chemically treated in any way. All of our hair is in its natural state when cut and guaranteed to be in correct cuticle alignment. 

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I have a question about my order, who do I contact?

For any questions about your order, please call us at +1 (312) 757-9757 or email us at oloriextensions@gmail.com. We will make every attempt to respond within 24 hours. Our business hours are : Monday-Friday 9am-5pm

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What is Machine-Wefted?

As the name suggests, a sewing machine is used to stitch the bulk virgin hair together creating a ‘track. Our wefting method provides durability and promotes shed-resistance.

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Is every texture/bundle the same?

Our extensions come from different donors with different hair textures. We cannot guarantee that each bundle will be the same color or exact wave pattern/texture.

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What is the longevity of Olori Extensions?

Each of our textures can last years with proper care. However longevity may vary from client to client depending on care.

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Can Olori Extensions be colored?

Olori Extensions can be colored. We recommend that you have Licensed professional color your extensions to achieve the best results. When lightening the hair we recommend using professional color brands only. It is recommended that you wash and condition it with mask and deep treatments regularly after coloring.

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Other than Online, where else can I purchase Olori Extensions?

We have a storefront located inside Salon Olori in Chicago IL (3505 S. Halsted). In most cases, we can send you referrals for stylists in your area that are familiar with our products.

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How many bundles do I need for a full sew-in?

You will need at least 2 bundles for a full head. To achieve a fuller look; for longer lengths, 16 inches and longer, we recommend 3 or more bundles.

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Does Olori Extensions have a wholesale program?

We appreciate your interest in Olori Extensions, however we currently do not offer a wholesale program or authorize any reselling of our products.

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I'm an Influencer/Beauty Guru and would love to connect with Olori Extensions

We are always looking to connect with new Influencers', Beauty Gurus, and Bloggers to collaborate with. Please email your full name and a link to your Instagram, Facebook , website and YouTube channel or blog to: Oloriextensions@gmail.com

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Hair care tips for Olori extensions.

Maintenance for Olori Tribal Wave, Aztec Curl & Ethnic Curl

• Apply a detangling conditioner and comb hair, starting with the ends working your way up.
• Leave Conditioner in for at least 15-30 minutes 
• Rinse thoroughly.
• Scrunch hair gently to enhance the curls.
• When damp, apply leave in or a curl defining cream 
• Air dry or use diffuser
• Do not use excessive products on curly hair.
• Do not brush or comb hair when dry, it will cause hair to frizz and may cause hair to tangle
• Spray a gloss spray for added shine

Maintenance for Olori Tidal Wave, Virgin Sleek & Blonde Bombshell

• Shampoo on an as needed basis using a good quality sulfate-free shampoo.
• Do not massage the hair.
• Rinse thoroughly.
• Apply a moisturizing conditioner and comb hair, starting with the ends working your way up to your scalp.
• Rinse thoroughly.
• Let air-dry.