Find answers for most common asked questions
Your satisfication is our priority!!!
We accept all major credit cards and PayPal. Upon placing your order, your credit card will be charged immediately. Please confirm all the information before submitting your order.
Quality takes time!
Because of the high standards we have for our extensions, please note that orders will typically be processed and shipped within 7-10 business days. Pre-orders will take 14 business days. A 10% discount will be giving for pre-orders. Please enter the code: Launch2018 . If for any reason we are unable to fulfill your order, you will be notified and we will work with you to fulfill any substitutions or additional requests. Once your order is processed and shipped, we are not responsible for any shipping/delivery delays. We are not responsible for abandoned or refused packages and will not provide a refund for this. Standard shipping is $25. Orders over $250 qualify for free shipping in the United States. Please use the discount code Claimyourcrown to redeem this offer.
The policies and procedures regarding customs and duties vary per country. Customers are responsible for understanding their country's policies and procedure and will pay any custom/duty associated with their order. International shipping is $75.
There are no returns or exchanges permitted.
We are fully committed to ensuring quality extensions and customer satisfaction.
Keeping in mind that each bundle will be from seperate donors, we cannot guarantee the hair color or texture of each bundle. However, our hair specialists take the time to ensure each bundles' quality before it is delivered to you. There is no refund or exchange on any of our products; all sales are final. If you have any questions or concerns prior to purchase please email us at firstname.lastname@example.org or call us during business hours at 312-757-9757. Our business hours are: Monday-Friday 9am-5pm.
If a product is accidentally listed at an incorrect price, Olori Extensions reserves the right to cancel the order based on the incorrect price. You will be notified and the proper steps will be taken to correct the mistake.
COPYRIGHT AND CONTENT
The full content published on this site, including but not limited to our product descriptions/names, graphics/logo, images/video, discount code and layout is copyrighted under copyright laws and is the sole property of www.oloriextensions.com. We do not permit any use of our content. Violators will be prosecuted.
All trademarks/logos used on the www.oloriextensions.com site are registered trademarks of Olori Extensions. ALL RIGHTS RESERVED.
We are constantly evolving! Olori Extensions reserves the right to make adjustments to our products, prices, as well as our policies and procedures.
**No sale is final until approved by Olori Extensions. We reserve the right to withhold approval at our discretion.**